About our hospitals - Braintree Community Hospital (BCH)

Braintree Community Hospital (BCH) is part of Broomfield Hospital services mainly offering elective (planned) orthopaedic surgery and outpatient clinics.

It does not offer emergency services.

Inpatients

We have one ward at Braintree Community Hospital:

Courtauld ward
First Floor
Call 01376 555911
Visiting times are between 2pm and 4pm, and again after dinner between 6pm and 8pm.

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Outpatients

We run regular outpatient clinics for patients to attend. If you have had or are due for a major treatment, you may be referred here for pre-assessment and post-treatment.

The main clinics we hold here area:

  • Dermatology
  • Dietician
  • Ear Nose and Throat (ENT)
  • Epilepsy
  • Gastroenterology
  • Gynaecology
  • Ophthalmology
  • Orthopaedics
  • Orthoptist
  • Paediatrics
  • PICC Line Clinic
  • Proctology/Colorectal
  • Rheumatology
  • Upper GI
  • Urology

Contact us

If you have any issues with appointments or need any more information about what to expect when you come to see us, please call our reception on 01376 555900.

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Prepare for surgery with MyRecovery app

A logo with 'my recovery' written and a pink swirly underline The MyRecovery app is designed to support and inform you throughout your treatment journey. The app contains: 

  • Articles and videos with helpful information to support you before and after your surgery 
  • Checklists to help ensure you are prepared for your procedure 
  • Interactive exercise videos to help with your mobility before and after surgery  
  • Surveys and questionnaires to inform your care team of your status 

MyRecovery is an extension of your clinical team at Braintree Community Hospital. The information within your app will change at key points throughout your treatment journey, supporting you every step of the way. By completing daily pain scores and exercises you can also track your progress over time.  

The app is currently available for patients undergoing a total hip or knee replacement at Braintree Community Hospital and is being rolled out in phases.

Register for the MyRecovery app today!  

If you are on the waiting list for a total hip or knee replacement and we have your mobile number or email address on file, you will receive a message with a link to sign up to myrecovery. 

Click the link in the text message or email and register for an account. 

Alternatively, go to https://dashboard.msk.ai/patient/hospitalnumber/?type=nhs  and complete the online registration form.

Download the myrecovery app from your app store (Apple App Store or Google Play):

  • Open the app and tap ‘I’ve already created my account online’. 
  • Enter the username and password that you created. 
  • Use the app to learn more about your condition and answer your clinical surveys.  

Don’t have access to a smart phone? Visit the myrecovery web portal! 

If you don’t have a smart phone, a relative or friend may download on your behalf.

You can also complete clinical surveys on the myrecovery web portal. You don’t even need to create an account or download the app to do this.  

To access the web portal visit https://dashboard.msk.ai/patient/hospitalnumber/?type=nhs .

If you have already created an account: 

Select ‘Email or phone number’ and log in with the username and password you created.  

If you haven’t created an account: 

  1. Select ‘NHS Login’ 
  2. Enter your NHS number and date of birth 
  3. Create an account or select ‘Skip’ 
  4. Complete the surveys 

For any technical queries please contact support@myrecovery.ai.

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Social prescribers

You may be referred to a ‘social prescriber’ when you visit us.

This person will have extensive knowledge of non-medical activities to help you change your health issues or social isolation by suggesting local activities, groups and programmes that you can get involved with.

They work closely with the Essex Wellbeing service and many local support and health groups.

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Facilities

Cafeteria

We have a cafeteria on the ground floor, located just past the reception.

This catering service is operated by an external company called Ashlyns, and provides freshly cooked food for inpatients, outpatients, visitors and staff.  

You can get cooked breakfasts and lunches, hot and cold drinks, sandwiches, and cakes to eat in or take away.

Opening hours area Monday to Friday between 8am and 4pm.

Parking

All parking here is free for the duration of your outpatient clinic or short-term stay.

Friends of Braintree shop

The Friends of Braintree Community Hospital volunteers runs a cash only shop that sits just inside the main entrance to the hospital.

If you’re in need of some reading material, donated puzzles, drinks, some sweet treats, or even a chat, pop along and see what’s on offer.

Trolley service (for wards only)

The Friends of Braintree Community Hospital runs a regular trolley service that will visit the wards offering patients staying in the option of reading material, drinks, sweets and treats.

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Friends of Braintree

The Friends of Braintree Community Hospital are a charity of volunteers who work with the hospital to provide many services such as:

  • Meet and greet at the main entrance and general signposting
  • Friends’ shop
  • Ward trolley

All monies raised goes to a variety of local charities who apply to the Friends’ Board of Trustees.

How funds are used

The Friends have provided many items for the local area, including the hospital, some examples are:

  • defibrillators in schools and local community venues
  • training mannequins and various other items of equipment for the Essex and Herts Air Ambulance
  • equipment for B.E.A.R.S. the rapid response medical team
  • equipment for sensory rooms
  • outings for local mental health charities
  • riding hats for a local disabled riding group.

Any local charity can apply for a grant by emailing fbch@mail.com or calling 01376329939 and ask for an application form.

Contact us

If you have any questions – including volunteering – please email fbch@mail.com

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Patient feedback

To help us understand how we are doing, we use the Friends and Family test to ask patients how they felt they were cared for. Below is a testimonial from one of our patients:

Braintree Hospital looks clean, fresh, great bread pudding in the cafe! All staff welcoming, friendly, efficient from the 7am reception inside the main entrance to the ward staff, anaesthetists and consultants. Kind and attentive. Free parking! Like a holiday, really. I found the ward cold but if Id brought a cardigan Id have been fine.

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