Requests for information should be made in writing either by emailing mse.foi.suhft@nhs.net or writing to:
Freedom of InformationCorporate Management & Membership Services
Mid and South Essex NHS Foundation Trust
Level L
Basildon Hospital
Nethermayne
Basildon
Essex SS16 5NL
Your request must include
- Your name and address for correspondence (email address is acceptable)
- A clear description of the information that you are requesting (giving enough detail to allow us to correctly identify and find it)
- The way you would like the information sent to you (e.g. by post or email)
We will send you confirmation of the request has been recieved and you should expect a reply, which, under the terms of the Act, has to be within 20 working days.
For more information on how to make a request, visit the gov.uk freedom of information act (FOIA) page
Charging
If the charges for the request exceed the set upper limit of £450 we will outline as far as possible what information could be provided to bring the cost below the limit. Otherwise, we are not obliged to provide you with the information.
Exemptions
Under the terms of the Act some or all of the information you request may be exempt from disclosure. If this is the case, we will inform you as to what information we will and will not disclose, including what exemption/s have been applied. Occasionally, our response may take longer than the 20 working days prescribed in the Act because of applying exemptions.
If this is the case we will inform you, giving you a date by which we aim to have replied. If any further delays occur, we will advise you of them as necessary.
Response
Once we have processed your request, we will send you the information requested, provided it is held by MSENHSFT and is not exempted from disclosure. We will supply the information in the format you requested, as far as possible. If we know that the information is held by another public authority we will supply you with relevant contact details of the other public authority.
Internal review
If you don't think that your request has been handled satisfactorily, you have the right to ask for an internal review. Please email Tthe Director of Corporate Affairs, Lauren MacIntyre at mse.board.committeepapers@nhs.net or send a letter to:
Lauren MacIntyre, Director of Corporate Affairs
Mid and South Essex NHS Foundation Trust
Level L
Basildon Hospital
Nethermayne
Basildon
Essex SS16 5NL
Your complaint will be investigated and you will be informed of the decision. We will aim to give you a response to your complaint within 20 working days. If we are unable to respond within this time, we will inform you.
Please make your complaint within three months of receiving your response.
Not satisfied?
If you're still not satisfied, you can complain to the Information Commissioner using their website https://ico.org.uk/make-a-complaint or calling 0303 123 1113.
Copyright
The information sent to you is subject to Mid and South Essex NHS Foundation Trust's copyright, unless otherwise indicated. Unless expressly indicated on the material to the contrary, it may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner.
Where any of the copyright items are being re-published or copied to others, you must identify the source of the material and acknowledge the copyright status. Permission to reproduce material does not extend to any material provided to you that is the copyright of third parties. You must obtain authorisation to reproduce such material from the copyright holders concerned.