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Healthcare leaders gathered at the House of Commons to see how the Trust is using a groundbreaking new app that transforms staff access to information vital to their patients’ care. 

The MyStaff app uses AI and automation to simplify the management of critical policies and procedures, reducing the time staff spend searching for information from almost 10 minutes to under 30 seconds. Over 12,000 of the Trust’s staff have signed up, and around 1,000 are using the app daily.

With £2bn pledged to help digitise the NHS and bring down waiting lists, such time-saving tech is high on healthcare's agenda. Chief Executive Matthew Hopkins introduced the session, which was hosted by David Burton-Sampson, MP for Southend West and Leigh, and saw technology strategists and users share their experiences of digitising vital healthcare operations.

Matthew said: “Our Trust is working to make the best use of digital technologies wherever this can help staff to provide the best possible care to our patients. MyStaff app is a versatile and easy-to-use tool that improves our governance processes and makes it easy for staff to access the vital clinical information they need when treating patients.”

The Trust developed MyStaff app with digital innovators Diligram, who have created an end-to-end digital governance solution that helps ensure staff use the latest policies and guidance when delivering patient care. Document compliance rates have grown from 60% to 98%, whilst projections indicate the app could release 55,000 hours' worth of staff capacity over 3 years. This is worth almost £4m in staff costs and allows staff to spend more time on patient-facing care.

Leslie Golding, CEO of Diligram said: "We have worked closely with the Trust on developing groundbreaking technology that supports our healthcare heroes by simplifying access to essential information. We're proud to be part of this brilliant example of positive digital change.”