Stroke services

A stroke is a serious life-threatening medical condition that happens when the blood supply to part of the brain is cut off.

Strokes are a medical emergency and urgent treatment is essential - the sooner you get treatment, the less damage is likely to happen. To find out more, visit https://www.nhs.uk/conditions/stroke.

This page is about the services we offer for patients who have had a stroke and are now recovering. If you suspect that you or someone else is having a stroke, phone 999 immediately and ask for an ambulance.

Video appointments

Many of our services offer video calls as a more convenient way of having an appointment with one of our healthcare professionals. This reduces the need for you to attend the hospital physically.

If you have an appointment letter with a video appointment link and instructions, please read more on our Video appointments page.

Your journey through A&E to our acute stroke units

If you have a stroke, you will be first seen in our accident and emergency (A&E) department, where you’ll be seen by our on-call specialist nurses. They will provide a thrombolysis assessment and initial rapid brain imaging.

The stroke specialist nurses will then facilitate moving you to one of our acute stroke units or wards, where you’ll receive hyper-acute care for the first 72 hours after the stroke.

Care and therapy from a range of healthcare professionals starts as soon as you are admitted to the ward and are medically stable. 

We have a large multidisciplinary team consisting of many professionals specialising in stroke care including occupational therapists, physiotherapists, speech and Language therapists, dietitians and stroke support workers. Each professional brings their specialised knowledge to ensure a holistic approach to the rehabilitation of each patient.  

Basildon

Pasteur Ward offers an intensive acute rehabilitation programme tailored to individual needs.
When you are well enough, you will be discharged home or transferred to Lister Ward if more rehabilitation is needed.

Lister Ward has dedicated nurses, occupational therapists, physiotherapists, speech and language therapist and a full time clinical physiologist, so that each patient’s goals and therapy can be tailored to meet their individual needs.

Broomfield

The team are located on the Stroke Unit, A302.

Southend

Our dedicated stroke unit comprises 14 acute stroke beds on Benfleet ward and 26 stroke/neuro-rehabilitation beds on Paglesham ward, and offers a 24-hour thrombolysing or 'clot-busting' service and we are able to provide a brain scan within the first 24 hours of the stroke.

This procedure dramatically increases the chance of recovery following an attack. Our unit has emergency and rehabilitation wards side-by-side, a purpose-built gym and the Jack King patient information centre.

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Transient Ischaemic Attack (TIA) clinics

Transient ischaemic attack (TIA) is also called 'mini-stroke'. It is similar to a stroke and has the same signs, but gets better within 24 hours. However, it could be a warning sign of a more serious stroke and it is vital that it gets the same F.A.S.T. action by calling 999.

Basildon

The ‘one-stop’ TIA clinic offers patients who are thought to have had a TIA, rapid access to investigations and diagnosis in one visit. Patients can be referred to the clinic by A&E or by their GP.

The clinic runs every day, when new appointments are held in the morning with a follow-up appointment in the afternoon.

The assessment is carried out by a specialist stroke consultant, with tests including MRI and carotid doppler scans, performed if required.

Southend

We currently run our TIA clinic in the day assessment unit, situated on the ground floor of the Prittlewell Building. The clinic runs weekly from Monday to Friday and aims to reduce the risk factors for stroke.

We are able to access a range of diagnostic tests including ECGs, phlebotomy and carotid Doppler scan slots. Our aim is to identify the risk factors for each patient to make sure that treatment is optimised to reduce the risk as much as possible. Our staff can give information on healthy lifestyle changes such as diet, exercise, alcohol consumption and giving up smoking, all of which can help reduce the risk of stroke.  

As we aim to carry out as many of the tests and assessments possible at the TIA clinic, it does mean that you may be at the hospital for several hours. If possible, we advise that you bring along anyone who witnessed the event leading to your referral to the clinic, as well as a list of your current medications. 

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Stroke rehabilitation

As having a stroke frequently affects a patient’s ability to move, a central aim of the stroke physiotherapy team is to promote the recovery of movement and mobility. Physiotherapists work with other members of the healthcare team to implement individualised treatment plans for patients, to address specific problems.

Key elements of the patient-specific treatment may involve:

  • restoring balance
  • re-educating mobility
  • functional movement
  • individual exercise programme
  • individual treatment programme.

Our team of physiotherapists work with you to develop short and long-term goals and involve family members and carers and in the rehabilitation process from the very beginning.

When you are admitted to one of our wards and have been given a rehabilitation programme, you will be assigned a key worker who are responsible for guiding rehabilitation, planning discharge, liaising with community services and patients’ families.
The stroke units also have close links to community-based services that will aim to further progress your functional abilities when you are discharged home from hospital.

If you would like to know more about treatment plans, progress or any aspect of a patient’s physiotherapy, please speak to the ward clerk and an appointment can be arranged.

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Inpatient stroke physiotherapy

Our team of physiotherapists are experts in the assessment and treatment of movement disorders commonly associated with stroke.

Physiotherapy aims to restore functional movement, reduce impairment and maximise quality of life after a stroke.

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Inpatient stroke occupational therapy

After a stroke, you will have occupational therapy as part of your rehabilitation to develop your ability to do day-to-day tasks like toileting, grooming, eating, cooking, washing and dressing.

Our team of skilled occupational therapists address the physical, cognitive and emotional changes that can occur after a stroke. They use functional tasks to help you strengthen your abilities, develop skills and relearn new ways of doing things, to improve confidence.
Inpatient occupational therapy may involve:

  • assessment of functional skills - assessing physical, cognitive or emotional/behavioural difficulties which may limit your ability to carry out day-to-day tasks.
  • individual treatment programme - setting goals, practicing activities and using strategies and techniques to maximise the your independence and the ability to carry out the activities of daily living.
  • discharge planning - home visit /site visit to identify equipment or adaptations required to ensure safety when you leave hospital.
  • support services - suggesting short term/ long term packages of care, referring to community-based stroke service for continuity of rehabilitation in home environment, providing information about support group for patient and carers.

Our occupational therapists work closely with patient and their families. We involve families at every stage of therapy process and can arrange joint sessions on request. As we are based on hospital ward, we are easy to approach or family members can contact the ward clerk for an appointment.

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Inpatient stroke speech and language therapy

The Speech and Language Therapy (SLT) team assess and treat of a range of swallow, speech, language and communication disorders which can commonly occur after a stroke. The aim is to improve and maximise communication and swallow function, to improve quality of life.

We will visit patients on the ward each day. Our support extends to the wider family, with advice and strategies that can be transferred from the hospital to home, to support patients to communicate successfully and to eat and drink safely, where possible.

Speech, language and communication disorders

The therapy provided is based on individual needs, and may include; 

  • targeting speech clarity
  • increasing language comprehension
  • improving word-finding abilities
  • verbal communication.

We may also introduce alternatives such as iPads and applications, personalised communication books or computer-based systems for patients whose verbal communication is limited.

Swallow disorders

In some cases, a stroke can impact a patient’s ability to swallow food and drink safely.

We will assess what the difficulty is and find ways this can be managed, for example with a modified diet or thickened fluids. Alongside this, we may also provide therapy to strengthen the muscles used in swallowing. We work closely with the medical team and dieticians to ensure all patients meet their nutritional and hydration requirements.

The hospital stroke services also have close links to community-based services, to make sure you continue to receive care when you leave hospital.

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Inpatient stroke clinical psychology

After a stroke many patients find that not only their body but also their emotional wellbeing and cognitive functioning have been affected.

Psychological difficulties after a stroke are common and include:

  • depression
  • anxiety
  • adjustment difficulties
  • cognitive problems such as reduced memory, attention, and reduced decision making/planning skills.

Working jointly with other therapists, the clinical psychologist assesses patients who have had a stroke for the above difficulties, and provides short-term support where needed. They also make sure that, after discharge, you are referred to appropriate services for further therapy if needed.

The clinical psychologist works directly with you using a range of therapeutic approaches. This includes helping patients to understand their stroke and its effects, supporting emotional adjustment, anxiety management and overcoming lack of motivation to engage in rehabilitation. Practical ways to retrain attention and decision making skills are also provided.

They may also be involved in the assessment of mental capacity.

The clinical psychologist also works with therapy staff including physiotherapists, occupational therapist, speech and language therapists and dieticians, to help you  meet your rehabilitation goals.

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Inpatient stroke dietitians

Having a stroke can cause psychological, behavioural and physical changes, which may affect a patient’s eating and drinking. These include changes in mood, problems with perception (awareness), difficulties communicating, drowsiness and weakness. A patient’s swallowing may also be affected, which can be for a short time or longer term.

We have a team of dietitians who are qualified health professionals who assess, diagnose and treat diet and nutrition problems. Each patient will be assessed on admission to hospital, and during their stay, to see if they are at risk of malnutrition. If appropriate, they will be referred to a dietitian to help meet their nutritional requirements.

The dietitian will:

  • assess patients who are malnourished or at risk of becoming malnourished.
  • provide diet advice and care plans to help meet each patient’s nutrition and hydration needs.
  • prescribe nutritious drinks, soups and desserts to supplement diets which are low in nutrients.
  • provide care plans for patients who require tube feeding (putting liquid food directly into the digestive system through a tube).
  • provide advice for patients on a texture modified diet (food that has been prepared to make it easier and/or safer to swallow).

If a patient still needs help with their nutritional needs when they leave hospital, they may be referred to the community dietetic service in their local area.

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Contact us

Basildon

Stroke Clinic – call 01268 524900 using extension 1634.

Speech Therapy and Stroke Unit – call 01268 524900 using extension 4542.

Wards – visit Our ward information for telephone numbers and visiting times.

Broomfield

Wards are Stoke unit, A302 – visit Our ward information for telephone numbers and visiting times.

Southend

TIA clinic - call 0300 443 0397.

Stoke support team - call 0300 443 0398.

Wards are Pagleham, Benfleet and Day assessment unit – visit Our ward information for telephone numbers and visiting times.